KO
Kyle O

1 reviews | Active since Mar 2017

07 Dec 2024, 12:16

Absa ********

This company ********ly debited my other bank account without my permission. I have requested a copy of a court order or a document indicating that I gave them permission to debit my account without my knowledge. If not received within 24 hours I will seek legal advice as per the NCR set-off is unlawfu and I want my funds reversed immediately.

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Replies (9)
KO
Kyle O's update09 Dec 2024, 09:10
Reviewer Update
HI Russel, thank you for the initial response.
KO
Kyle O's update09 Dec 2024, 10:52
Reviewer Update
Thank you and appreciate the effort to urgently assist.
KO
Kyle O's update09 Dec 2024, 12:36
Reviewer Update
Thank you, appreciate it.
KO
Kyle O's update09 Dec 2024, 17:48
Reviewer Update
Any feedback yet?
KO
Kyle O's update10 Dec 2024, 08:11
Reviewer Update
Hi Russel, arrangement has been made with VT (Michele) about 5 minutes ago. Will you please let me know when they will refund me?
KO
Kyle O's update10 Dec 2024, 10:35
Reviewer Update
Thank you for the update.
KO
Kyle O's update10 Dec 2024, 10:59
Reviewer Update
Please use email as I am in meetings all day and only have email access
KO
Kyle O's update11 Dec 2024, 08:07
Reviewer Update
Good day Edward

Deepest Gratitude for Your Exceptional Support

I hope this message finds you well. I just wanted to take a moment to express my sincere gratitude for the extraordinary level of care and support you’ve provided. Your willingness to go above and beyond to address my concerns and rebuild my trust in ABSA has truly impressed me.The time and effort you dedicated to resolving the issue were not only professional but also heartfelt. Your patience, understanding, and commitment to ensuring my satisfaction have made all the difference, and I can honestly say that I feel confident and valued as a customer once again.It’s rare to come across someone who is as dedicated and attentive to customer needs as you are, and I wanted to personally thank you for your exceptional service. Your actions have restored my faith in ABSA, and I will certainly continue to be a loyal customer moving forward.Once again, thank you for everything. It’s people like you who truly make a difference.Warm regards, Kyle

KO
Kyle O's update11 Dec 2024, 08:09
Reviewer Update
Russel, my apologies for calling you Edward above and I cannot edit the message.