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Garth A

1 reviews | Active since Nov 2015

27 Jan 2022, 08:07

Absa

How many more times can a person complain about the same issue? So now as usual absas investigators can't do their job. Tired of writing the full story now. Please check my other reviews. They always promise to call back. But never do. And I am gonna call out an employee of theirs now..... Mr Cedric Moluvedzi. An investigator of absas. Talks a big game but can't deliver. When I spoke to him regarding the ***** he actually told me I don't need to pay until this is resolved. Guess what now lawyers are sending me summons..... Good job Absa. Good job Moluvedzi and whoever else I spoke to. Including their social media manager who also made empty promises.

I want a call. And I want this sorted. It's more than 2 years overdue. That's how *********** Absa are......

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Replies (1)
Absa
Absa's reply27 Jan 2022, 12:28
Official
Dear Garth Anderson Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours.  The reference number to your complaint is C-***2. Kind regards,Rezona Louw Group Customer Care