T
Thembi
1 reviews | Active since Oct 2023
02 Dec 2023, 13:03
Absa
I have tried calling Absa 3 times and twice calls have been dropped, the 1st lady I didn't get her name and the 2nd one said she is Mbali. They don't even bother to read my emails or at least call me back.
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Absa's replyOfficial
04 Dec 2023, 11:30Dear Thembi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply04 Dec 2023, 11:30
Official
Dear Thembi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Vanessa CroweGroup Customer Care