RH
Robert Harrison-White

1 reviews | Active since Jan 2012

25 Apr 2019, 09:47

ABSA 3rd party payments

Interesting to note that money payments from Absa to another bank take a long time. I paid an employee R3000 on the 21 April 2019 . He received the money on 24 April 2019 Somebody is making money on the interest of the money already taken from the account and "held" for 3 -4 days before the 3rd party receives payment Given Absa extremely poor service and functionality I would think that this ridiculous time to transfer money to another bank is intricately tied into ABSA poor and unprofessional management - who else??

0
Replies (2)
Absa
Absa's reply25 Apr 2019, 12:17
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange

Group Customer Care
 Absa Bank Ltd

Best regards,

Absa
Absa's reply25 Apr 2019, 13:35
Official
Hi Robert,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided

Best regards,