Absa ****

Worst bank is SA. Tried to apply for an overdraft using there banking application. Filled in all the info required and after all that it can't complete the request?? Then I tried to call them ***.... what a disaster.. after going from 1 person to the other and being on the phone for 15-20 minutes, the calls get dropped. This happened 3 times. Every time I ask the 1st person to please help me, they say it's not there department. Asked to speak to a supervisor: "there are no supervisors, we work from home". Then I get transfered and guess what..... the call gets dropped after the pre recording states that all I staff are supervised... bull **** absa.... then I try again... finally getting through to a person that can help me... after doing all the authentication on my phone using the banking app whilst on the phone, i still need to answer all the security questions. I heard that the line was bad, so i asked this person to please call me back if we get cut off. "Sorry sir we are a inbound line and we can't do that...... call cut.... this was the 4th time I spent 15-20 wasting my airtime. then I asked someone else banking with FNB to help me. The got an overdraft in less than 2 minutes... well done FNB you will meet me soon.