1 reviews | Active since Mar 2022
ABSA 32 DAYS ACCOUNT SORTED OUT - THANKS TO ELTON & MARVELLUS
I REFER TO MY PREVIOUS COMPLAINT ABOUT ABSA SERVICES - SPECIFICALLY THIS TIME IT WAS ABOUT 32 DAYS ACCOUNT OF WHICH THEY CHANGED RULES ON RELEASE OF FUNDS WITHOUT NOTIFYING ME AS CLIENT.
I FEEL I NEED TO REVERT BACK ONLY FOR 1 REASON AND THAT IS TO COMMENT 2 PEOPLE WHO ASSISTED ME VIA EMAIL AND TELEPHONICALLY TO TRY AND GET ME SORTED OUT ON MY COMPLAINT. I NEED TO COMMENT ELTON (NOT SURE ABOUT HIS SURNAME - BUT HE FINALIZED MY ISSUE YESTERDAY 21/01/2025 AS WELL AS MARVELLUS WHO ASSISTED ME VIA EMAIL DURING THIS TIME. THANK YOU TO BOTH OF THEM.
HOWEVER I AM TOTALLY STILL NOT HAPPY WITH ABSA OVERALL AND HOW THEY DO THINGS BY CHOPPING AND CHANGING RULES WHICH WAS NOT INITIALLY PART OF THE ARRANGEMENTS OF IN THIS CASE 32 DAYS ACCOUNT - AND I AM STILL SLOWLY TRANSFERRING SOME MONEY TO ANOTHER BANK BECAUSE I CANNOT TRUST ABSA ANYMORE. WHAT THEY SAY IN INITIAL ARRANGEMENTS AND IN DUE TIME HOW THEY JUST CHANGE THINGS IF THEY SEE IT DOES NOT WORK FOR THEM ANYMORE - WITHOUT PRIOR NOTICE TO CLIENTS OR DOING THINGS THAT WILL DISADVANTAGE CLIENTS TO SOME EXTEND, IS JUST UNACCEPTABLE TO ME.
AS MENTIONED PRIOR, I AM TURNING 49 THIS YEAR. I AM PART OF ABSA (PREVIOUS TRUST BANK ETC. IF I REMEMBER CORRECT), SINCE I WAS +- 9 YEARS OLD WHEN MY MOTHER WENT TO OPEN ACCOUNT FOR ME. THAT IS LOYALTY. BUT THIS SEEMS TO NOT MATTER TO ABSA.
FOR NOW I AM THINKING ABOUT KEEPING MY ABSA ACCOUNTS THAT I HAVE, -OPEN - BECAUSE I BELIEVE NOT TO PUT ALL YOUR EGGS IN ONE BASKET. BUT IN FUTURE IF ALL GOES ACCORDINGLY, -ABSA WILL NOT BE MY MAIN BANK ACCOUNT HOLDER ANYMORE (MAYBE JUST A SECONDARY ACCOUNT). WILL DECIDE IN DUE TIME.
THANKS AGAIN TO ELTON AND MARVELLUS. STAY BLESSED!
