YD
Yunus D

1 reviews | Active since Sept 2018

28 Sept 2018, 08:34

ABSA 30% off with AVIS - Fleecing Customer

ABSA and Avis currently running a 30% off car hire for December if booked in September. In the last week I booked an avis car in Durban at R230/day (Group A). I wanted to make use of the December special and reviewed the AVIS price via the ABSA portal. For 5 Day car hire AVIS want R1800 which is R360/day. I searched other car hire companies and the same hire is between R1000 – R1200. AVIS and ABSA have increased the car hire by 30% then offer the discount, not on full rental cost as the discount does not apply to VAT and levies. In effect discount will be around 25%, which on the R1800 is still more expensive that other hire companies. ABSA and AVIS are fleecing customers under the guise of a 30% discount and forcibly wanting early payment in September. ABSA and AVIS this is so disingenuous – I guess that is Africanacity!

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Replies (1)
Absa
Absa's reply28 Sept 2018, 11:11
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd