JK
Jill K
1 reviews | Active since Nov 2019
07 Nov 2019, 09:01
Absa
I downloaded absa app 5 months ago if I'm not mistaken, and when I keep trying to register it says " error ". as I was reading all the comments today on google ( hellopeter) about absa, I am so disappointed. I thought absa is the bank I could trust and rely on and that absa app will make life easier but now I really don't know and I am scared seriously. I am thinking of opening another bank because I can see that they are not ready to solve this problem.
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Replies (2)
Absa's replyOfficial
07 Nov 2019, 11:51Dear Jill, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply07 Nov 2019, 11:51
Official
Dear Jill, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
JK
Jill K's updateReviewer Update
07 Nov 2019, 13:27Thank you very much????for your reply....I would like you to send me an email if there is any change whatsoever because I am disabled ( deaf ). thanks again for your time.
JK
Jill K's update07 Nov 2019, 13:27
Reviewer Update
Thank you very much????for your reply....I would like you to send me an email if there is any change whatsoever because I am disabled ( deaf ). thanks again for your time.