AB
Amanda B
1 reviews | Active since Feb 2021
08 Feb 2021, 11:20
ABSA
After posting on hellopeter on thursday and receiving a answer from ABSA still no action. We visited the bank just to realise that they have now closed all our bank accounts and tranfered quite a huge sum to an account for unclaimed funds without our knowledge or concent. Currently we do not have any access to any funds and nobody is able to give any answers or help!!!!
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Absa's replyOfficial
08 Feb 2021, 12:01Dear Amanda Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Absa's reply08 Feb 2021, 12:01
Official
Dear Amanda Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care