HB
H.J BOTHA
1 reviews | Active since Jun 2017
29 Jun 2017, 15:01
ABSA
<p>I layed a compain yesterday but now noene has phone me i just received a message that my claim has been declined my problem stay the same i did not receive my money from the ATM ABSA must prove that i receive it i want to see the video footage</p> <p>At this point ABSA took R2,000 from me and they cannot provide me with any evidence otherwise</p>
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Replies (2)
Absa's replyOfficial
30 Jun 2017, 08:17Dear Mr Botha
Thank you for bringing this matter to our attention.
Please be advised that you are at liberty to escalate your matter to *** that is the pre- ombudsman department to re-investigate the matter for you, kindly provide them with your complaint reference number.
Regards
Claudette
Best regards,
Absa's reply30 Jun 2017, 08:17
Official
Dear Mr Botha
Thank you for bringing this matter to our attention.
Please be advised that you are at liberty to escalate your matter to *** that is the pre- ombudsman department to re-investigate the matter for you, kindly provide them with your complaint reference number.
Regards
Claudette
Best regards,
HB
H.J BOTHA's updateReviewer Update
12 Jul 2017, 13:14Till know i do not receive any response from anyone i think poooooooor sevice and i still not have my money back THE ATM did not give my R2,000 and i requested that the replay the video because any body at ABSA could took the money i am really not happy please contact me
h.j. botha **********
HB
H.J BOTHA's update12 Jul 2017, 13:14
Reviewer Update
Till know i do not receive any response from anyone i think poooooooor sevice and i still not have my money back THE ATM did not give my R2,000 and i requested that the replay the video because any body at ABSA could took the money i am really not happy please contact me
h.j. botha **********