IM
Irene M
1 reviews | Active since Aug 2016
06 Feb 2019, 14:04
Absa
I have a ******* debit order Ups Brcups15 for R99. Absa cannot reverse this because it was on the 2nd of November 2018. This is unacceptable because Absa is responsible for the *****.
Helpful (0)
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Replies (3)
Absa's replyOfficial
06 Feb 2019, 15:57 Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply06 Feb 2019, 15:57
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
IM
Irene M's updateReviewer Update
06 Feb 2019, 16:06Account *** J L Marais 2/11/2018 R99.00
IM
Irene M's update06 Feb 2019, 16:06
Reviewer Update
Account *** J L Marais 2/11/2018 R99.00
Absa's replyOfficial
07 Feb 2019, 11:36 Hi Irene, I am Nthabiseng and I will be facilitating your case. Please use the following reference number ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Absa's reply07 Feb 2019, 11:36
Official
Hi Irene, I am Nthabiseng and I will be facilitating your case. Please use the following reference number ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,