Absa!!!!!
<p>I am at the end of my tether with Absa credit card, I have been fighting with them about a transaction that was charged to my credit card and no one time pin was sent or signed for!! I have been into my local branch four times now at at least an hour a at time and today somone from Absa phones to say im in arreas with my payments and has no clue about it. I must add my local branch (Meyerton) have been fantastic but anyone you contact via phone or e-mail doesnt seem to give a hoot!</p>
Helpful (0)
Replies (14)0
Replies (14)
Absa's replyOfficial
22 May 2017, 09:51Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply22 May 2017, 09:51
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
's updateReviewer Update
22 May 2017, 10:08Hi Nthabiseng
Please send me an e-mail to ********** and i will forward you with all my details ,
Many thanks
Mr J J Bassi
's update22 May 2017, 10:08
Reviewer Update
Hi Nthabiseng
Please send me an e-mail to ********** and i will forward you with all my details ,
Many thanks
Mr J J Bassi
's updateReviewer Update
22 May 2017, 11:39or call me on ********** 885
's update22 May 2017, 11:39
Reviewer Update
or call me on ********** 885
Absa's replyOfficial
22 May 2017, 12:43You can use the private reply for your details.
Best regards,
Absa's reply22 May 2017, 12:43
Official
You can use the private reply for your details.
Best regards,
's updateReviewer Update
23 May 2017, 07:29Mr J J Bassi ID *** ac *** case number 6e154961.
Many thanks for your help.
's update23 May 2017, 07:29
Reviewer Update
Mr J J Bassi ID *** ac *** case number 6e154961.
Many thanks for your help.
Absa's replyOfficial
23 May 2017, 14:21Thank you
Best regards,
Absa's reply23 May 2017, 14:21
Official
Thank you
Best regards,
Absa's replyOfficial
23 May 2017, 14:26I have logged your matter on our system, can you tell me how much got debited?
Best regards,
Absa's reply23 May 2017, 14:26
Official
I have logged your matter on our system, can you tell me how much got debited?
Best regards,
's updateReviewer Update
23 May 2017, 15:24R1399 if you send me your e-mail i can attach all paperwork so you can see.
Many thanks for your help.
's update23 May 2017, 15:24
Reviewer Update
R1399 if you send me your e-mail i can attach all paperwork so you can see.
Many thanks for your help.
's updateReviewer Update
24 May 2017, 13:33Hi any news yet on this matter?
's update24 May 2017, 13:33
Reviewer Update
Hi any news yet on this matter?
Absa's replyOfficial
24 May 2017, 21:35Still being investigated. Will let you know of the outcomes
Best regards,
Absa's reply24 May 2017, 21:35
Official
Still being investigated. Will let you know of the outcomes
Best regards,
's updateReviewer Update
25 May 2017, 06:51Thank you. I hope you can understand my frustration this was taken from my account on 5th March 2017. Jason.
's update25 May 2017, 06:51
Reviewer Update
Thank you. I hope you can understand my frustration this was taken from my account on 5th March 2017. Jason.
's updateReviewer Update
26 May 2017, 12:42Any news on when my account will be credited?
's update26 May 2017, 12:42
Reviewer Update
Any news on when my account will be credited?
's updateReviewer Update
27 May 2017, 10:20What the hell is going on with Absa!!!!!!!!
Still no news ?? If i go into the red you would jump on me strajght away!! money has been charged to my card by ***** and you still have no answers from 5th March!! Service ? clearly dont give a hoot about a loyall customer for the last 12 years who has severall accounts with you!!!!
's update27 May 2017, 10:20
Reviewer Update
What the hell is going on with Absa!!!!!!!!
Still no news ?? If i go into the red you would jump on me strajght away!! money has been charged to my card by ***** and you still have no answers from 5th March!! Service ? clearly dont give a hoot about a loyall customer for the last 12 years who has severall accounts with you!!!!
's updateReviewer Update
29 May 2017, 13:39Still no Reply!! Give up!!
's update29 May 2017, 13:39
Reviewer Update
Still no Reply!! Give up!!