AP
Adriaan P
1 reviews | Active since Jan 2023
12 Mar 2024, 21:57
ABSA 24 hour call centre
I do not have a problem with ABSA bank. The service I received from ABSA has always been very good.
BUT, do not even try to call the 24 hour call centre number and expect an answer. I wonder if there actually is somebody on duty at the 24 hour call centre.
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Absa's replyOfficial
13 Mar 2024, 09:23Dear Adriaan Pretorius Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply13 Mar 2024, 09:23
Official
Dear Adriaan Pretorius Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
Best regards,