*** Absa

<p>First place my Gold Absa C-Card expired 11-2015. I NEVER USED IT. </p> <p>Now 30 JAN 2017 received a message on my cell phone to contact them as my card is in arrears,with no contact details what so ever - NEVER received any statement, any messages prior to this - HAVE'NT CHANGED my email address, nor my phone number.............................. NOW they handed it over to collections and damaging my credit record, cause someone slipped up. I DID have a phone call from a lady, the 3rd of FEB 2017, I requested that a statement must be emailed to me so that I can see what is going on!!!!!!!! NOTHING has been received nor follwed up - I have been trying to reach them for 5 days without success now today, however the person onb the other side just ignored me, and didn't say a word. NOW WHAT</p>