Absa

After paying R1000 on excess to get our gate fixed, it's already broken again. And now Absa doesn't want to fix the gate again. They used cheap contractors. The gate broke a few weeks after they fixed it. Why must we constantly pay this excess fee if it's not getting fixed properly? I want to cancel this house insurance because they don't cover anything and they don't fix anything properly. Such awful services. Also, I constantly have to chase them else nothing gets done. This back and forth process has gone on for two weeks now. I'm tired of constantly fighting with people to get **** done.