ABSA 👎🏽

In March I visited ABSA bank, in Mossel Bay the Branch in Langeberg Mall. The staff was friendly but ***********. I opened up a new account, hoping that whenever I transfer money into the account, it will be of service.

On the 19th April 2024, almost a month after I've opened up the account my salary was paid into the new account, unfortunately for me, I couldn't withdraw money or transfer money to settle other responsibilities. This morning 22/4/24 I came the the Branch in Cradock to seek assistance in this matter just to find out my documents were never sent for approval or verfication or whatsoever. Luckily the staff from Cradock still believe in assisting until the client walks out happy and satisfied.

I am terribly disappointed in the service I received from Langeberg, I mean if you do not understand my request, ask me to repeat myself or inform me about the slow process but totally not deliverying to a clients need. My 3rd day without being able to withdraw or do any transfers.