BV
Bernard V
1 reviews | Active since Dec 2020
07 Dec 2020, 09:57
ABSA - 20 years as client - cant get any service out of them anymore
I am client for 20 yeqars with ABSA. I cant get any service anymore. After phoning/ visiting them to request a 1 single debit/credit card. They cant provide me with any, although it is one of my services i pay for. I hav erequested 4 times for bank overdraft. No responce. Each time i have to do immedietely payment to my Capitec card to do payments at a high cost because of NO SERVICE DELIVERY
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Absa's replyOfficial
07 Dec 2020, 12:45 Dear Bernard
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply07 Dec 2020, 12:45
Official
Dear Bernard
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management