FW
Frank W
1 reviews | Active since Jun 2015
16 May 2019, 14:47
ABSA 2 Months Later and no solution???!!!
After 2 months I am still unable to redeem my ABSA Rewards or open my pdf banks statements. Vanessa said that it would all be sorted out. Venessa you asked me nicely not to write any further complaints on Hellopeter. I gave you a fair chance to no avail/!!! I am shocked after being an ABSA client since 1983 when it was Al****. Disgusting. No wonder Capitech is growing so fast?! FNB Is now offering to take over my car finanace, credit card, personal loan and my 2 savings accounts with better interest rates and lower bank charges. ABSA CEO WAKE UP!! YOUR STAFF ARE BUSY CHASING ALL YOUR OLD LOYAL CLIENTS AWAY!!
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Replies (2)
Absa's replyOfficial
17 May 2019, 14:54 Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply17 May 2019, 14:54
Official
Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
17 May 2019, 14:58 Good day, I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: C-***7. This confirms that an incident has been logged. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Absa's reply17 May 2019, 14:58
Official
Good day, I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: C-***7. This confirms that an incident has been logged. My email address is *** or you can reach me on *** if you need any further details.
Best regards,