DS
Dyllan S
1 reviews | Active since Apr 2020
04 May 2020, 19:20
Absa 2 for 2 with unauthorized debits which are supposed to be on payment relief.
Just sorted out the unauthorized debit order on my house payment after we were approved for payment relief, now the vehicle finance went off which was also supposed to be on a payment relief holiday.
Absa I appreciate the quick response with the house debit which was returned, but Again???
Please make sure that my vehicle finance debit is returned ASAP.
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Absa's replyOfficial
05 May 2020, 10:43Dear Dyllan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Kind regards,
Lebogang Mashiane Group Customer Care
Kind regards,
Lebogang Mashiane Group Customer Care
Absa's reply05 May 2020, 10:43
Official
Dear Dyllan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Kind regards,
Lebogang Mashiane Group Customer Care
Kind regards,
Lebogang Mashiane Group Customer Care