CA
Claudette A
1 reviews | Active since Jan 2022
17 Jan 2022, 11:59
Absa
I would like to log a complaint of poor customer service I received from Absa Bank, it's been weeks now since I've requested for help in getting my cash and been speaking to alot of different people all the time. I urgently need help to have this settled.
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Absa's replyOfficial
18 Jan 2022, 09:15 Dear Claudette Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
Absa's reply18 Jan 2022, 09:15
Official
Dear Claudette Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe