R
Refiloe
1 reviews | Active since Mar 2022
20 Aug 2025, 19:50
ABSA *****
@absa pls make me understand this “ I didn’t have money in my account and a *****ulent transactions worth R2000 each were done and those transactions were pending for 5 days and the minute I have money in my account those transactions went off, a total of R4000 was deducted from my account and those transactions were processed for @betway purchases, and when I contact @absa I’m told since I have account with @betway they don’t care it’s my problem, I’m very disappointed with @absa because I didn’t have money in my account to start with! @absa I’m very disappointed with level of your service and concerned about the safety of our money
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Replies (1)Absa's replyOfficial
21 Aug 2025, 10:47Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***4. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply21 Aug 2025, 10:47
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***4. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
