R
Refiloe

1 reviews | Active since Mar 2022

20 Aug 2025, 19:50

ABSA *****

@absa pls make me understand this “ I didn’t have money in my account and a *****ulent transactions worth R2000 each were done and those transactions were pending for 5 days and the minute I have money in my account those transactions went off, a total of R4000 was deducted from my account and those transactions were processed for @betway purchases, and when I contact @absa I’m told since I have account with @betway they don’t care it’s my problem, I’m very disappointed with @absa because I didn’t have money in my account to start with! @absa I’m very disappointed with level of your service and concerned about the safety of our money

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Replies (1)
Absa
Absa's reply21 Aug 2025, 10:47
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***4. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd

Best regards,