BW
Brandon W
1 reviews | Active since May 2018
01 Mar 2022, 19:19
Absa
Absa vehicle finance can’t provide cars papers , after it’s paid off Call center / phone operators constantly put you through to the wrong department Don’t answer phones for a minimum of 10 minutes ALL LINE MANAGERS IN A MEETING FOR THE WHOLE DAY WORST BANK TO DEAL WITH !
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Absa's replyOfficial
02 Mar 2022, 09:48 Dear Brandon Wright Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards, Group Customer Care Rezona Louw
Absa's reply02 Mar 2022, 09:48
Official
Dear Brandon Wright Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards, Group Customer Care Rezona Louw