KM
Kefilwe M
1 reviews | Active since Mar 2021
08 Mar 2021, 08:03
Absa
Money was invested on ABSA trust fund on 2015 and I didn’t get any funds from that time till 2019 then on 2021 January my money was released.Instead of the money growing interest over those years it actually decreased.I didn’t get any funds from the trust for 4years but my money decreased instead of growing interest I don’t know if that makes sense or not but it decreased so so much more than the actual amount that was invested there
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Absa's replyOfficial
08 Mar 2021, 08:58Dear Kefilwe Maleka Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards,Rezona Louw Group Customer Care
Absa's reply08 Mar 2021, 08:58
Official
Dear Kefilwe Maleka Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards,Rezona Louw Group Customer Care
KM
Kefilwe M's updateReviewer Update
08 Mar 2021, 10:53I would also like to get a call so that I can explain properly the matter
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KM
Kefilwe M's update08 Mar 2021, 10:53
Reviewer Update
I would also like to get a call so that I can explain properly the matter
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