ABSA

My account has been blocked due to a 15000 transaction that was deemed ***** even though it came from a known person who verified that wasn’t a ********** transaction.My account has been blocked for a month now and no one from Absa seems not to know what the issue is I have spoken to over 10 different individuals from Absa and nothing has been done everyone gives me a different explanation as to why my account is blocked and I’ve been emailing and not a single one of the representatives have the decency to respond to my emails all I receive is the automated response to acknowledge my email was received and someone will get back to me in 48 hours but no one does! it’s frustrating going to the bank everyday and going back home with nothing be resolved or at least progress and I’ve not been able to use my account for over a month and I’m a student and a foreigner In South Africa so I have no access to funds..all I need is someone with actual knowledge as to how to fix this issue because enough is enough if I won’t be able to get my account back up and running please release my funds and let me move to another bank PLEASE!!! I have the names of most of the people I have spoken to from Absa who didn’t offer any help