NM
Nisa M
1 reviews | Active since Jul 2019
28 Aug 2020, 12:18
ABSA
I wouldn’t even bother rating ABSA because their service goes beyond pathetic. Why doesn’t anyone ever tell you Never take an ABSA homeloan????? My kitchen pipes burst last month and I now have no water and no kitchen sink or cupboard and still wet floors and a leaking wall!!!!!!! ABSA approves 2 tiles to be replaced????? In a kitchen has been tiled 20 years ago, you want to put two tiles and not even the same tiles ( because you won’t get them) so my whole wall must look idiotic like the people who work for ABSA. Never in my life have I ever dealt with such a self serving bank. I will be taking this to the ombudsman and moving my insurance policy. If I have ever given advise. Never use ABSA!!!!
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Replies (1)Absa's replyOfficial
28 Aug 2020, 13:52Dear Nisa Mahomed Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards,Rezona Louw Group Customer Care
Absa's reply28 Aug 2020, 13:52
Official
Dear Nisa Mahomed Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards,Rezona Louw Group Customer Care
