ND
Nokwanda D

1 reviews | Active since May 2018

28 May 2018, 10:28

Absa 0 ********* 1

My card got retained by the ATM and I hadn't withdrawn any money but received 2 sms within the space of 5 minutes that R5000 is gone!!!! Just to report the crime took more than 15 minutes and now I'm out of budget completely only to be "consoled " that they will provide feedback in 5-7 working days. I will be calling everyday for feedback on ***** case no: ********** . This is extremely disappointing

0
Replies (1)
Absa
Absa's reply28 May 2018, 15:59
Official

Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.”

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd