ABS IS ROBBING CLIENTS VIA SO-CALLED IMPROVED CREDIT LIFE INSURANCE !!

I have sent you TWO emails on 26 February 2021 and 11 March 2021 to which you don't even have the decency to respond !!!

I refer to the policy amendments received … and I quote : >>> Hierdie veranderings sal verseker dat ons aanbieding steeds relevant tot u finansiële behoeftes is en dat u deur die moeilikste tye steeds gedek sal word. Daar sal geen bykomende koste vir u wees nie. Dit is hoe ons die huidige voordele van u polis verbeter het: <<<

You state that the benefits were IMPROVED ??????????

My average minimum monthly payment due is R900.00. WORST case scenario – ABSA might have to pay ONLY 10% of R5,400.00 (R900.00 X 6) = R540.00 of which, by whatever claim date, I would have paid MORE than DOUBLE that already as so-called “Creditlife insurance”. WHERE AM I SUPPOSED TO GET THE OTHER 90% FROM when I am WITHOUT any income or close to death ??????

I am SELF-EMPLOYED and can NEVER be retrenched or fired. I have NOT collected the last credit card and will NEVER be using ABSA for ANY kind of CREDIT EVER IN MY LIFE AGAIN !!!

When I actually NEEDED this insurance to cover me during the Covid 19 period, it caused me more harm than any virus ever could.

In a FULL year WITHOUT ANY PURCHASES, WITH your so-called cover AND my payments of more than R8,500.00, my account balance was reduced by a mere R92,00.

You are INDEED robbing the public more than this GREEDY government or Covid 19 ever can !!!

In my email of 26 February 2021 I instructed ABSA CREDITLIFE to cease ALL deductions relating to this policy (which are added to my creditcard balance every month) with IMMEDIATE EFFECT. I am NOT interested in paying at least R80.00 every single month but when, in the unlikely event, ABSA is required to pay out any benefits, will pay only 10% of my monthly payment due.

Should you add R0.01 to my account as from TODAY, 26 FEBRUARY 2021, for ANY KIND OF INSURANCE, I WILL TAKE THIS CASE TO THE OMBUDSMAN AS I SHOULD HAVE DONE A YEAR AGO ALREADY !!!

I now DEMAND you get back to me and CONFIRM that this policy has been CANCELLED !!!