About to make a switch

<p>This is the second review I write. no one contacted me about my issue. Your credit card division and entire customer care is reallly poor. As I sit here, I am holding on the line since 8am and even had to reload airtime. with ya;; it takes over 11 days to get a credit card. Even lodge a complaint Ref: ********** and no one called. </p> <p> </p> <p>I guess your service is so poor that you even have a backlog with complaints.</p> <p> </p> <p>Be assured that I will be switching banks very soon....</p>