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Zinhle N
1 reviews | Active since Mar 2019
25 May 2023, 10:21
ABHORRENT
After this so called bank -AVAF added 12 months for taking payment relief which was not explained to me, 3 months I was not paying my installment, 3 months was paying partial and the whole 12 months was added and they didnt stop being ******, I asked for 1 month skip period and they added 5 months for that . Please good people be careful of AVAF- ABSA BANK
Last year I requested a settlement amount and they told me its R324 ... today the settlement has been requested the amount is still R324... WHERE IS ALL THE INSTALLMENTS I HAVE BEEN PAYING WITH INTEREST WHERE DID IT GO???
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Replies (3)0
Replies (3)
Absa's replyOfficial
25 May 2023, 10:45Dear Zinhle Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***9. RegardsPravesh BejayAbsa Bank Group Customer Care
Absa's reply25 May 2023, 10:45
Official
Dear Zinhle Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***9. RegardsPravesh BejayAbsa Bank Group Customer Care
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Zinhle N's updateReviewer Update
25 May 2023, 11:00is that the feedback/resolution from your email, to tell me to contact ombudsman, why don't you answer in this platform nothing was explained to me, AVAF IS FULL OF NONSENSE! THE SETTLEMENT IS STILL THE SAME FROM DECEMBER LAST YEAR TILL MAY THIS YEAR! WHERE IS THE INSTALLMENT AM PAYING EVERY MONTH?
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Zinhle N's update25 May 2023, 11:00
Reviewer Update
is that the feedback/resolution from your email, to tell me to contact ombudsman, why don't you answer in this platform nothing was explained to me, AVAF IS FULL OF NONSENSE! THE SETTLEMENT IS STILL THE SAME FROM DECEMBER LAST YEAR TILL MAY THIS YEAR! WHERE IS THE INSTALLMENT AM PAYING EVERY MONTH?
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Zinhle N's updateReviewer Update
25 May 2023, 11:03THEY SEE THAT AM GOING TO GET A BETTER OFFER SOMEWHERE NOW THEY ARE BUSY BULL****ING ME ANSWER HERE!
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Zinhle N's update25 May 2023, 11:03
Reviewer Update
THEY SEE THAT AM GOING TO GET A BETTER OFFER SOMEWHERE NOW THEY ARE BUSY BULL****ING ME ANSWER HERE!