Abda ***** hold

My name is mzwakhe khulekani dladla id number : *** *** This company is up to **** ive spent over 400 worth of airtime trying to get through the investigating office to remove my hold ive emailed all the documents ive emailed her she dont give a dam to even call back if I could up load imagines ***ca this is her email she didn't call its being 1 week now my business is getting shamed cause when customers are paying its showing there is something wrong with my account and they are thinking lowly of me my next step is the ombudsman I am sick and tired