LF
Lungelo F

1 reviews | Active since Dec 2023

13 Dec 2023, 16:30

Abasa Bank

It's been 3 months Absa Bank Hasn't paid My Money back My Money Was Swallow by one of their arms they confirmed that the was no Money that was taken yet again they come back to me saying they didn't find the money how? Where did my money go? Since the 19 of September till today taken the matter to the lawyers they are still waiting for the feedback from abasa

0
Replies (2)
Absa
Absa's reply14 Dec 2023, 08:34
Official
Dear Lungelo, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***0. I will review the matter, and provide you with an expected timeframe for further feedback.  Kind regards, Basani HlungwaneAbsa Bank Ltd

Best regards,

Absa
Absa's reply14 Dec 2023, 08:47
Official
 Your concerns are very important to us and we kindly request you to please provide us with the transaction details. The ATM number, the date, the Absa account number, and the amount. Kindly send by email the ATM slip that you received and also confirm the branch that has been assisting you in this regard. 

Best regards,