A whole week of incompetence from ABSA.

I am done with ABSA. I app**** for an overdraft top up on 30 May 2025. It was approved. But no funds were made available. Ive been calling since yesterday. I was told yesterday that the funds should reflect on my side. Nothing! Today I went to a branch in Mthatha and was told that the application was accepted but they could not process the funds themselves because they were not responsible for the account. I called again, yho! Hayi shame, im actually exhausted. I have probably spoke to 8 people since around 10h00 this morning. Being sent from pillar to post. I was even made to hold for over 10 minutes. Eventually, my airtime ran out. It's 13h59 now. The lady I have just spoken to me that I probably don't qualify.

Im leaving this bank shame. I have been told on many occasions to move my account somewhere else. And the arrogance when I try to explain my situation is beyond me.

Bye