JO
Joanne O

1 reviews | Active since Nov 2025

12 Mar 2026, 12:40

A *****ulent transaction went off my acc Nov 2025 was reported to their division and affidavits x 2 sent

A *****ulent transaction went off my acc Nov 2025 was reported to their division and affidavits x 2 sent. Each follow up results in that the enquiry will be escalated to the investigator to no available. If the investigator doesn't get hold of you telephonically no further feedback via email is given...sadly. in the interim the account holder binance has closed the account and opened a new account without intervention ie of the R1000 imbezzelment

0
Replies (1)
Absa
Absa's reply12 Mar 2026, 16:16
Official
Dear Joanne 
 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.  
 
The reference number for your complaint is C-***0
 
Kind regards,
Group Customer Care
Vanessa Crowe