KB
Kim B
1 reviews | Active since Jul 2017
23 Apr 2024, 12:55
A TRUE Gold Nugget for ABSA Customer Service
Lizette Schulte From ABSA Head Office kindly assisted me with challenges I faced with at both Strand Absa and Somerset Absa "the managers of the branches were on a conference" thus everything in these branches seemed to come to a stand still in terms of "authorisation" granted. I contacted Lizette From the Somerset Branch after nearly six hours of my time between two branches. LIZETTE was there to the rescue matter resolved in a few minutes, professionally and kindly with a follow-up call the next day!!! Gems like you Lizette are very few and far between - THANK YOU FROM THE BOTTOM OF MY HEART not only as you being an employee of ABSA but also for being a decent human being. "EK WAARDEER JOUBAIE".
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Replies (1)Absa's replyOfficial
23 Apr 2024, 15:13Dear Client It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Absa's reply23 Apr 2024, 15:13
Official
Dear Client It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
