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adrian A

1 reviews | Active since Dec 2010

01 Jan 2022, 09:56

A service delivery with a 10 rating.

I had to contact the Contact Centre *** to query a debit on my account.From the outset the service was 5 star and I obtained the information I required.No doubt their staff are well trained and it was a pleasure to rate them a 10 when requested.

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Replies (1)
Absa
Absa's reply03 Jan 2022, 12:01
Official
Dear Adrian Albertyn
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management