UL
Uthandolwakhe L
1 reviews | Active since Mar 2019
23 Aug 2025, 07:13
A nightmare Bank
Nothing has changed but only promises have been made. On August 4th, I was told everything would be resolved within 7 to 14 days, likely just to justify closing the case. It’s now been eight months of ongoing inconvenience with no resolution. If anyone can assist with taking legal action regarding this matter
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Absa's replyOfficial
25 Aug 2025, 09:13Dear Uthandolwakhe Legodi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
Absa's reply25 Aug 2025, 09:13
Official
Dear Uthandolwakhe Legodi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw