A month later still no response
<p>I have a business account that my internet banking was blocked on due to Fica but without any warning. It took me a month to resolve and it was working again. A month ago I went on to pay suppliers and it is blocked again. I emailed Mpho on 02/08 still no response. I have phoned she doesnt return my messages. I have called into business line they have emailed and called her to assist me and she still hasnt communicated. I am getting charged interest from my suppliers for late payment and cannot get access to my own money. Starting a small business is hard enough without someone treating you like you a waste of their time. I am contemplating moving all my personal accounts to another bank because of one woman that will not do her job! its over a month already of trying to get hold of one persons help. </p>
Dear Customer
Thank you for bringing this matter to our attention.
Kindly provide me with your account number or ID number to enable me to log a formal complaint for you, this will be escalated to the Head of Business Bank to investigate and resolve.
Kind regards
Claudette
Dear Customer
Thank you for bringing this matter to our attention.
Kindly provide me with your account number or ID number to enable me to log a formal complaint for you, this will be escalated to the Head of Business Bank to investigate and resolve.
Kind regards
Claudette
