1 reviews | Active since Aug 2016

08 Sept 2016, 14:05

A month later still no response

<p>I have a business account that my internet banking was blocked on due to Fica but without any warning. It took me a month to resolve and it was working again. A month ago I went on to pay suppliers and it is blocked again. I emailed Mpho on 02/08 still no response. I have phoned she doesnt return my messages. I have called into business line they have emailed and called her to assist me and she still hasnt communicated. I am getting charged interest from my suppliers for late payment and cannot get access to my own money. Starting a small business is hard enough without someone treating you like you a waste of their time. I am contemplating moving all my personal accounts to another bank because of one woman that will not do her job! its over a month already of trying to get hold of one persons help. </p>

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Replies (2)
Absa
Absa's reply09 Sept 2016, 07:18
Official
Thank you for bringing this matter to our attention. We will investigate the matter and one of our resolution agents will contact you once the matter has been resolved.. Kind regards Claudette Lewis Group Customer Care Absa Bank Ltd
's update13 Sept 2016, 08:18
Reviewer Update

I still have had no communication from anyone at ABSA what so ever