A month later and still no feedback

<p>It's customer service like this that made me realise why I left ABSA. Unfortunately I still have 2 accounts open and trying to query them is such a mission. Telephonically I am told to send an email. I know the lady assisting said that feedback is not immediate, but seriously ABSA, an entire month and still no feedback after sending you reminders that I still have not received feedback, well that is just ridiculous. I definately will not even contemplate bringing my business to you if your customer service is so pathetic. I urge you to please provide the necessary feedback when you guys do decide to work. Thank you.</p>