A month and counting waiting for a new card

I lost my ABSA bysiness bank card and went to the bank to request a new one on the 18th May which they promised would take 7-10 working days to deliver. Today is the 13th of June and still no card or communication with regards the delay. Rather convenient for all the bank charges I'm getting charged for sending myself cashsends daily and for the immediate EFT payments I now have to do when making purchases.. How can it take a month (and counting) to issue out a new card!!!?