NZ
Nkosinathi Z
1 reviews | Active since Sept 2011
28 Jan 2020, 11:16
A mission to close a CHQ account
This account it seems like it is forced down my throat since I took it. PLEASE CLOSE THIS ACCOUNT, this request has been forwarded to you since November and am being sent from pillar to post. I have settled your bank charges and if I were accumulate more charges by the beginning of the month I will take you to the ombudsman. Funny enough, when I app**** as client you accepted me on line, did my fica online and got my validation and internet banking online, Now PLEASE CLOSE THIS ACCOUNT.
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Absa's replyOfficial
28 Jan 2020, 13:22Dear Nkosinathi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, an expected timeframe for further feedback/resolution via email. I look forward to being of service to you. RegardsPravesh Bejay
Absa's reply28 Jan 2020, 13:22
Official
Dear Nkosinathi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, an expected timeframe for further feedback/resolution via email. I look forward to being of service to you. RegardsPravesh Bejay