a Light in a sea of darkness!

I just want to give ABSA a thumbs up for having someone like Jeanette Sefike as one of their staff members. I was on the way to close my accounts because of general poor service from ABSA. Enter Jeanette, she was cheerful and super efficient in handling my issues. All sorted within an hour! If I was ABSA, I'd hold on to her at all costs. Should the other banks hear this they will definitely snap her up pronto. Why would you let someone like her work in the Silverton branch? She should be interfacing with High Net Worth individuals