1 reviews | Active since May 2013
A dream breaker
As i an absa customer i have heard enough,went to one of your ATMs to deposit a huge amount into my account so i can pay my fees that are due on the 30th.people who service ATM don't they check if the atm is already in use when they service it? Well they got in to the back of atms and boom after inserting R10K they switched it off and by the time they wer done servicing. The was no money into my account no an option to retrieve the last transaction and restart again.i call your call centre which transfered me to tue atm service people.no luck.my fees are due tomorrow 30th and Tuesday 9am have to be writing my first exams and wont be doing that as i failed to make a deposit successful so i pay my outstanding fees.i will habe to write second opportunity exams if the varsity takes this reason.i hate absa so much that this means i will take my business somewhere else where maybe ur personnel who service atm will have the decency to check if the is an ongoing transaction . Jeffrey or whoever at your call centre says i should go to The airport as the tellers are always there. But 3-7 waiting before i am refunded that is pure bull. This is it,my effort of studying hoping to write my exams where crushed.thank you absa
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
