A degrading poor service from Absa

<p>Its been 9 months with me trying to open a Funeral policy on line with Absa and after several calls to Absa i finally noticed that I am getting an error message from their system when i submit the qoute.I then called Absa again I was told to go to thhe branch .The only thing I got from the branch was a service from a very rude teller.I still am not able to apply for this service as the system gives me an error message stating that ""invalid suburb"".Sec I made a payment from my account on the 6th of September to a Standard bank account for R2700, and while the money left my account it did not reach Standard bank and I could not get straight answers as to why this was the case.Again what i got from the branch teller was a cold rude service and not wanting to believe the info providing.How bad can Absa service get ? </p>