SB
Sivuyile B
1 reviews | Active since Nov 2019
10 Jan 2020, 13:21
A ****************
If one is intending to save this year, needs to close ABSA Gold Bundle Account as it is the most expensive account to have. You are ********** far more than you utilised it whether you used it less than those free transactions you are allowed to. It's even worse when you are using mine send. I don't have any overdraft with them however monthly they will send overdrawn amount not less than R650 to R1500 . Im closing this account
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Absa's replyOfficial
10 Jan 2020, 17:04Dear Sivuyile
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Kindly provide us with your ID or account number in question to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Kindly provide us with your ID or account number in question to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply10 Jan 2020, 17:04
Official
Dear Sivuyile
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Kindly provide us with your ID or account number in question to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Kindly provide us with your ID or account number in question to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management