M
Mwzakhe
1 reviews | Active since Apr 2026
09 Apr 2026, 16:08
A customer purchase ...
A customer purchase a computer box from me and after receiving the funds they reported my account and absa blocked my account with my funds and after supplying them the documents they required to unblock my account they still didn't My name is mzwakhe khulekani dladla I'd number *** Cell number ***
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Replies (2)
Absa's replyOfficial
10 Apr 2026, 06:39Dear Mwzakhe, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
Absa's reply10 Apr 2026, 06:39
Official
Dear Mwzakhe, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
Absa's replyOfficial
10 Apr 2026, 06:54Dear Mr Dladla, I hope you are well. To assist with our investigation and ensure we can resolve this matter efficiently, please confirm the date and the amount that was credited to your account. Additionally, we kindly ask you to forward the documents you sent to Absa ***** so we can review them as part of the process. Please note, if we do not receive a response from you by 13/04/2026 at 15:30, this matter will be closed. However, it can be reopened once you provide the requested documents. Thank you for your cooperation. If you have any questions or need assistance, please let us know. Regards
Marvellus Chauke
Marvellus Chauke
Best regards,
Absa's reply10 Apr 2026, 06:54
Official
Dear Mr Dladla, I hope you are well. To assist with our investigation and ensure we can resolve this matter efficiently, please confirm the date and the amount that was credited to your account. Additionally, we kindly ask you to forward the documents you sent to Absa ***** so we can review them as part of the process. Please note, if we do not receive a response from you by 13/04/2026 at 15:30, this matter will be closed. However, it can be reopened once you provide the requested documents. Thank you for your cooperation. If you have any questions or need assistance, please let us know. Regards
Marvellus Chauke
Marvellus Chauke
Best regards,