ZM
Zandile M
1 reviews | Active since Mar 2022
29 Mar 2022, 19:43
A Customer Complaint
I am extremely unhappy. I have been trying to get in contact with Kelebogile Aphiri from the Trust department for days now with no luck. I have gone out to email and call her multiple times in regards of my daughter's trust fund. She hasn't responded with an email or called back. I am greatly disappointed and dissatisfied with your employee's work ethic.
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Absa's replyOfficial
30 Mar 2022, 08:56Dear Zandile Lolly Maswana Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply30 Mar 2022, 08:56
Official
Dear Zandile Lolly Maswana Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareRezona Louw
Best regards,