a branch that cannot reverse a unit trust debit

Good day<br> <br> On Friday, October 2nd, 2015, I went into ABSA Parow Centre to close my unit trust account number ***. The lady who assisted me gave me a form to complete and made a copy of my ID to submit the forms to your unit trust team.<br> <br> I asked her about the R450.00 which ABDA FUND deducted last week and somehow they couldn't reversed it? <br> <br> I was promised that the redemption of my account closure wold take place within 2 working days. Today, I called into ABSA FUND Management and being told a different story.<br> <br> I need all my funds back into my account by tomorrow and I cannot wait 21 working days due to the *********** and uneducated staff at ABSA Bank Parow Centre in Cape Town.<br> <br> Please contact your branch and ask ho made a copy of a Mr S. Vos' ID on Friday and who dealt with a UNIT trust.<br> <br> This is ridiculous service from ABSA