NZ
Nkosinathi Z

1 reviews | Active since Sept 2011

20 Feb 2019, 07:25

99 rand unauthorised debit order

I thought the bank was aware that there is a **** that is going on of the 99 debit order. How did ABSA authorise it bugs me. I don't know these people and have no business with them. When I reverse this amount Ill be charged a fee for it.... Can ABSA show me proof that I've given consent for the R99 debit order in my account as a matter of urgency - if not please cancel and reverse that amount without charging me..

0
Replies (2)
Absa
Absa's reply20 Feb 2019, 10:01
Official
Dear Client,
 
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
 Vanessa Crowe
 Group Customer Care
 Absa Bank Ltd

Best regards,

Absa
Absa's reply20 Feb 2019, 14:11
Official
 Good day Mr Zwane,  I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***.This confirms that an incident has been logged. My email address is *** or you can reach me on *** if you need any further details. 

Best regards,