90-day insurance on theft and accidental damage to purchases

<p>Hi,</p> <p> </p> <p>I spent over 2 hours on the phone to ABSA in order to find out how to use the 90-day insurance on theft and accidental damage to purchases on my ABSA Platinum Credit Card.</p> <p> </p> <p>None of the 6 consultants I spoke to could assist me with any information regarding this benefit.</p> <p> </p> <p>This really is shocking service and complete lack of product knowledge. And please don't tell me this only applies to travel insurance because it does not - go read the policy of FNB and even the MasterCard cover policy document.</p> <p> </p> <p>So please get somebody to call me and explain properly.</p>